Every year we resolve thousands of complaints between consumers and financial businesses, from disputes over bank accounts to pensions advice, insurance claims to car finance. This short video explains about the work we do, and how we can help. If you have a complaint, find out more about how we may be able to help on our website: https://orlo.uk/V7G5C #Ombudsman #Finance #Complaints | Financial Ombudsman Service
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We're often asked what happens when a complaint is submitted to us. Our video helps to give an explanation of the process if you decide to complain to us about a financial product or service. | Financial Ombudsman Service
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