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Ask eBay to step in and help If the seller hasn't responded, or hasn't provided a resolution after 3 business days, you can ask us to step in. You have up to 21 business days from when you opened …

If the seller accepts questions, you'll see Contact seller in the Seller Information section of the listing. You may also see the seller's typical response time - EG "Responds within 12 hours".

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Selecciona Contactar con eBay en la parte inferior de esta página. Desplázate hasta la parte inferior de cualquier artículo de la Ayuda de eBay y elige una opción de contacto.