Abstract: I welcome you to the fourth issue of the IEEE Communications Surveys and Tutorials in 2021. This issue includes 23 papers covering different aspects of communication networks. In particular, ...

Customer service and support software firm Freshworks Inc. today announced new artificial intelligence-powered upgrades across its employee experience and customer experience platforms. The new ...

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We list the best ITSM tools, to make it simple and easy to better manage Information Technology Service Management from a single platform. Not every company wants or needs an ITSM tool — in fact, if ...

AI improves customer satisfaction with 65% ticket deflection and saves 431,000+ agent hours. The report makes it clear that whether you are a CIO focused on cost efficiency, an IT manager chasing ...

Git isn’t hard to learn. Moreover, with a Git GUI such as Atlassian’s Sourcetree, and a SaaS code repository such as Bitbucket, mastery of the industry’s most powerful version control tools is within ...

Synthetic Aperture Radar (SAR) has been widely used for Earth remote sensing for more than 30 years. It provides high-resolution, day-and-night and weather-independent images for a multitude of ...

Want to boot your Raspberry Pi from USB instead of unreliable SD cards? If you've used a Raspberry Pi long enough, you've probably faced the… ...

Recognizing the growing need for seamless employee experience (EX), Freshworks FRSH recently launched Freshservice Journeys, a transformative, AI-assisted capability built into its IT and employee ...

Freshworks is offering the general availability of Freshservice Journeys, a new AI-assisted capability within its IT and employee service management offering that is designed to streamline complex ...

Customer service and support software firm Freshworks Inc. today announced the general availability of Freshservice Journeys, a new artificial intelligence-assisted feature within its information ...

Freshworks has launched Freshservice Journeys, an AI-assisted feature aimed at improving IT and employee service management by streamlining complex employee processes across various departments. This ...