With customers increasingly deploying agentic AI in production, Salesforce is delivering Agent Analytics, Agent Optimization, and Agent Health monitoring tools to manage agents at scale. Salesforce ...

Listening to music via Bluetooth isn't as simple as plugging in a pair of headphones and playing audio from your device. Yet Bluetooth headphones and earbuds offer a wireless connection that's ...

The San Francisco-based firm has told ICE that it could use A.I. to help the agency nearly triple its staff. The company’s C.E.O., once a progressive tech titan, has embraced President Trump. By ...

Salesforce has cut 4,000 customer support jobs and replaced them with artificial intelligence (AI) agents, CEO Marc Benioff said recently. Benioff made the comments while discussing how the new ...

Salesforce’s Slack platform has changed its API terms of service to stop organizations from using Large Language Models (LLMs) to ingest the platform’s data as ...

ENTERPRISE SOFTWARE is an unlikely source of hubbub. Bringing up CRM or ERP in conversation has usually been a reliable way to be left alone. But not these days, especially if you are chatting to a ...

SAN FRANCISCO & REDWOOD CITY, Calif.--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the world’s #1 AI CRM, and Informatica (NYSE: INFA), a leader in enterprise AI-powered cloud data management, have ...

Salesforce Inc. is in talks to acquire software company Informatica Inc., rebooting a pursuit that fell through last year, people familiar with the matter said. If a deal is reached, it could be ...