The problem: Replacing an existing gas furnace with a new, more efficient furnace. The apprentice: Allen Charles Edwards (ACE) — First-year mechanic. The technician: N. Arthur Thomas Egan (NATE) — ...

Bob is a service technician who is well trained and nationally certified. However, he has sometimes suffered from the same confusion that all technicians occasionally do — the facts that he gathers ...

MILWAUKEE (WITI) -- After a significant snow like we had on Monday, February 17th, homeowners are strongly encouraged to carefully clear snow from your natural gas meter and furnace vent. Snow ...

TWIN FALLS — Natural gas customers should check their meters and furnace vent areas for buildup of snow and ice, Intermountain Gas Co. said in a statement.

Q: We have a high-efficiency condensing furnace that vents out a side wall. Should I be concerned about the icicles I see built up on the plastic pipe outside the house? -M.C. Kalamazoo. A: No. What ...

Cascade Natural Gas customers who are in areas with a heavy accumulation of snow are being encouraged to inspect their natural gas meter and furnace vent area to make sure there is not a buildup of ...