8x8 Showcases Industry's Only Integrated Cloud-Based Call Center and Hosted PBX Solution at 14 th Annual Call Center Week Attendees at the largest, most comprehensive call center event in the world ...

ROCKVILLE, Md.--(BUSINESS WIRE)--3CLogic, delivering next generation inbound, outbound and blended cloud-based contact center solutions, and IntelaCloud, a leader in cloud-based PBX, today announced ...

The integration enables enterprises to leverage XOP Networks’ proven Ringdown Firebar Conference Server (RFCS) with ...

NEPTUNE, N.J.--(BUSINESS WIRE)--Spectrotel, Inc., a New Jersey-based competitive local exchange carrier (CLEC) serving customers throughout the United States, today announced the launch of the company ...

If you're investigating the cloud to enable communications for your back-office staff and frontline agents, you may be wondering if you can get by on a cloud PBX alone or if your needs call for ...

The incumbent service provider represents the mature, large, time-tested network company, with world-class facilities, proven in deploying large communications systems. The cloud PBX market could ...

Hybrid cloud solutions are hot right now, with many businesses recognizing the benefits of both on-premises and cloud architecture enterprises, especially in tandem. Approaching on-prem and cloud ...

Just getting a cloud deployment to work is no longer the goal. Focus on new metrics and approaches to build and deploy an optimal solution. As cloud computing architecture comes of age, the ways we ...

Many IT mistakes track back to insufficient planning and rushing to a physical architecture. Let’s go back to the basics. Throughout my career as a practitioner and teacher of cloud architecture and ...