Ashlyn is one of Forbes Home's in-house writers and a former civil engineer-turned content writer with over six years experience. Until recently, Ashlyn focused on creating content for Forbes Home as ...

If you're expecting a good customer service experience when you need a repair on a major appliance, don't hold your breath. A recent Consumer Reports National Research Center survey of more than ...

In her eight years as a content writer and researcher, Alison has published more than 450 home improvement articles and has delved into nearly every topic, including solar, moving and landscaping. In ...

Every year the Survey Research team at Consumer Reports gets tens of thousands of responses from our members about problems they’ve had with their kitchen and laundry appliances. In our most recent ...

“A burning smell (and smoke) is a sign something is amiss with your microwave, and you should immediately turn off and unplug it,” Shimek says. The problem could be minor, like caked-on food burning ...

If you live in an older home and one of your appliances is on its last legs, you might be worried about the cost of appliance repair. Kitchen appliance repairs may cost hundreds of dollars — and in ...