As the busy holiday season ramps up, jewelry company Blue Nile is giving its customer service extra sparkle, thanks to new conversational AI features from software company Freshworks. Blue Nile uses ...

Freshworks specializes in horizontal business applications for small and midsize companies. The company has strategically positioned itself to cater to the needs of its customers and employees as it ...

Freshworks today launched Freshworks CRM for e-commerce, creating a unified customer record across conversational marketing, sales, and customer support. The new Freshworks CRM solution empowers ...

SAN BRUNO, Calif., Sept. 21, 2018 /CNW/ -- Freshworks, the leading provider of cloud-based customer engagement software, today announced a new Forrester Consulting study, Riding The Next Wave in SaaS ...

Earnings results often indicate what direction a company will take in the months ahead. With Q4 behind us, let’s have a look at Freshworks (NASDAQ:FRSH) and its peers. Companies need to be able to ...

Software company Freshworks on Nov. 11 debuted Freshstack, a customer relationship management suite of products built for the unique needs of startups. The new platform unifies customer support, sales ...

Freshworks handily beat analyst estimates and gave a solid guide for the future. The company is also rolling AI capabilities into its offerings. Cheap for a software stock, Freshworks' beaten-down ...

Freshdesk Inc. is the leading provider of cloud-based customer engagement software.Freshdesk’s suite of products include the flagship product, Freshdesk, which allows organizations to support ...

Last year, Renmoney delivered over 95,000 loans to individuals and small businesses via its website, contact centre, agent network and branches. The interactions across multiple channels created ...

Freshworks turned in solid Q1 numbers yesterday, reporting revenue of $114.6 million, up 42% with a net loss of $49.0 million. The number of customers contributing more than $5,000 in Annual Recurring ...