Internet Protocol (IP) telephony is increasingly replacing traditional PBX technologies at all types and sizes of companies. However, most businesses can't simply replace all of their incumbent ...

Here’s where to turn when selecting a VoIP provider. Many of these vendors will be familiar, since most also sell legacy phone systems Most of these vendors offer a mix of TDM-based and VoIP products ...

Microsoft is bound to play a growing role in enterprise telephony systems over the next few years, helping them to evolve beyond the simple features such as speed dial, conference call and voice mail ...

business.com’s team of experts regularly test, evaluate and compare business solutions to identify the best software and services across industries. These independent investigations involve extensive ...

When thinking about enterprise communications in the cloud, Microsoft Office 365 with the Teams Phone System will almost certainly be on the vendor list. For one reason, Office 365 has broad adoption.

The company behind the Furi Labs FLX1S Linux smartphone is expanding into the enterprise space. The new Void Phone VX1 is basically a rebranded FLX1S that comes with a few bonus features made for ...

Generative artificial intelligence continues to extend its reach into every facet of business operations. In fact, 81% of leaders surveyed for Insight’s generative AI report say their company already ...

Major telecommunications carriers are phasing out “POTS” — the copper-wire, analog “plain old telephone system” many businesses still use. And with CDC data showing that only about 23 percent of U.S.

What’s most disrupting to the once staid business of enterprise phone systems is voice over IP (VoIP), which makes phone calls into data packets. The special requirements of transmitting the spoken ...