As a leadership expert and executive coach, I am often asked, "Andriana, how do I give my team members 'negative' feedback in a way that they understand it is genuine and I am not critiquing them?" ...

One question used by executive coaches can break through the silence and get your team to tell you what they really think. 84% of leaders never hear it otherwise.

By J. N. Halm In the world of customer service, feedback is the breakfast of champions. Managers across industries regularly ...

When it comes to performance reviews, it may be time to scrap the numbers, new research finds. Cornell University researchers discovered that narrative-only feedback is considered the fairest by ...

A conversation with McCombs School professor Ethan Burris on truly listening to workers. We live in an age of data. But having powerful tools to gather employee feedback doesn’t mean you’ll get ...

Invest in customized, industry-specific training programs. Prioritize leadership development alongside technical training. Continuous feedback boosts engagement and operational excellence. I work in ...

Effective feedback is the GPS for employee success, guiding performance, engagement and career growth in real time. Constructive, continuous feedback, midyear and annual reviews, and clear links to ...

Learn what employee performance measurement tools are, what their benefits are, and some of the top software to use in your ...