Various flavors of decision modeling, analysis, and automation have been around for decades. However, recent cloud, data management and AI advances are planting the seeds for a new era of more ...

I recently caught up with Bill Waid, VP and General Manager of FICO Decision Management Suite to discuss FICO's long and deep history with AI and machine learning in the solution of business problems, ...

SUNNYVALE, Calif., Nov. 19, 2024 /PRNewswire/ -- Sparkling Logic today announced the general availability of its Washington release of the SMARTS™ decision management platform. This latest release ...

On Wednesday, March 19th—day three of Enterprise Connect—five executives from leading contact center and customer experience companies and a knowledgeable enterprise customer joined me for a Keynote ...