Lee Davis is a tech analyst who has been covering the document imaging industry for over five years. Currently, Lee is the Associate Director of Software and Scanners at Keypoint Intelligence, where ...

Pixel 9 phones in the US currently require manually activating Call Notes on every call to record, transcribe, and summarize them. Google has been spotted testing automatic call recording within the ...

Whether managing a small help desk or a global contact center, understanding ACD is essential for optimizing customer and service excellence. Automatic Call Distribution (ACD) is the backbone of ...

Karandeep Singh Oberoi is a Durham College Journalism and Mass Media graduate who joined the Android Police team in April 2024, after serving as a full-time News Writer at Canadian publication ...

Google is working on enhancing the call screening feature on its Pixel phones to automatically screen robocalls. Pixel phones can currently screen calls in which Google Assistant will talk to the ...

One of the great AI-powered features on Google’s Pixel smartphones is the ability to screen calls before answering them by having Assistant answer on your behalf. Now, Automatic Call Screen is rolling ...

We may earn a commission when you click links to retailers and purchase goods. More info. Thanks to the power of technology, many times when you receive a spam call on your smartphone, it’s labeled as ...

One of the more annoying parts of owning a cell phone these days is the number of robocalls and outright spam that randomly rings your phone from unknown numbers. To help combat these robocalls, ...

Samsung will reportedly debut a handy automatic call screening feature when it announces the Galaxy S26 smartphone early next year, helping it rival some of the best smartphones from Apple and Google.